In an attempt to cut down on call volume, as well as provide information that some people are seeking we 
                                         are constructing this Frequently Asked Questions page. Please look through it thoroughly if you have a
                                         question. If you call ARTCO asking a question that can be answered from information found on this page
                                         you will be referred back to this site. If you have a question not found on this page please e-mail us.

Q:       What do I need to do to transfer a certificate?

A:        1. The original stock certificate(s) must be surrendered.
            2. An endorsement by the registered owner(s) of the certificate(s). The endorsement can be on the reverse of the
                stock certificate, or on a separate stock power (which can be made by copying the back of a certificate). The
                endorsement must be exactly as the name is printed in the front of the certificate. EXAMPLE: if the registration (name)
                on the front of the certificate is John Doe, the endorsement must be by John Doe. If the certificate is registered
                ABC's & 123's, Inc. the endorsement must be ABC's & 123's, Inc., by _______ (an authorized signer),
                its _______ (title). All improperly endorsed certificates will be rejected and the presenter will be charged the
                appropriate $35 reject fee.
            3. All endorsements must be medallion guaranteed, which can be obtained at a national bank or broker.
            4. Signed instructions as to how the certificate(s) are to be transferred or broken down.  
            5. Name(s) and address(es) of transferees must be provided.
            6. Delivery instructions pertaining to how the newly issued certificates are to be delivered.
                -certificate(s) sent via 1st class mail will be sent at no additional charge.
                -if you provide a courier account number there is a $5 courier prep fee.
                -if you provide a pre-prepared air bill the certificate(s) will be sent at no additional charge.
                -if you would like the certificate(s) sent back using our FedEx account there is a $25 charge.
                -if you would like the certificate(s) sent back registered mail the fee is $15, certified mail is $10.
            7. Please click here to see the fee schedule.

Q:       What is the value of my stock certificate?

A:        American Registrar is merely a transfer agent and has nothing to do with value or selling. Symbols and values for many
           of the companies we are agent for can be found at http://www.pinksheets.com or http://www.otcbb.com.  

Q:       What is the status of an item I sent in?

A:       Our policy is to discuss the status of items which may be pending with only the person who sent them in. If you are
           the presenter of an item and wish to inquire about its status you may do so by submitting a written inquiry via fax: 
           (801)-363-9066.

Q:       How many shares are registered in my name?

A:        If you wish to have a written transcript of the certificates registered in your name submit a written request via
           mail or courier and $20 to cover the cost; this information will never be given out over the phone. Also, we will not
           inform you how many shares a certificate represents; however, we will give you information regarding splits, and you can
           use that information to calculate the number of shares a certificate represents.  

Q:       When can I expect my new certificate?

A:        The standard turnaround time for a routine item is 3 business days. If for some reason your item is non-routine the
            standard turnaround time is 3-5 business days.  

Q:       Can you tell me if a certificate has any stops or restrictions?

A:        If you call inquiring as to whether a certificate has stops or restrictions we will provide you with that information.
           Please have the company name and certificate number (top left-hand corner of the certificate) ready. 

Q:       Can you tell me the restricted date of a certificate?

A:        Under no circumstances will we give out the "restricted" date of a certificate as reflected in our records. These dates are 
           not public information and do not necessarily correlate with the date on which consideration was paid for the shares. When
           requesting the removal of the legend from a certificate, the burden of establishing an exemption  rests solely on the owner of
           the shares 

Q:       Can you tell me the original issue date of a certificate?

A:        We decline to release the original issue date of shares, as it is not public information.

Q:       Do you require a legal opinion?

A:        Neither American Registrar nor the majority of the companies it represents necessarily require a legal opinion. You
           (and/or) your client may put together whatever documentation you deem necessary and appropriate to establish an
           exemption and send it in.

           To see a list of issuers that do require a legal opinion click here.

Q:       Can you tell me the amount of shares a company has issued?

A:        American Registrar declines to give the number of issued (and/or outstanding) shares of any company for which it is 
           agent. 

           Please click here to find out where you can direct your inquires regarding the number of issued shares. 

Q:       I lost my certificate, what do I do?

A:        Please click here regarding lost securities.

Problems? Suggestions?
Webmaster@americanregistrar.net